Helaas bent u niet ingelogd, login en probeer het opnieuw.     Terug

Terug

IT Service & Contract Manager Generic Applications

Duty station for this function is Arnhem or Bayreuth.

Your tasks and responsibilities

You are responsible for the delivery of the international IT services for Asset Management and Grid Services. You orchestrate the various internal and external providers that are needed to deliver the IT services.

Next to this you are the face to the internal customer (in Germany and the Netherlands) and ensure that the services are being delivered according to agreed SLA. You are able to negotiate with both providers and the business about the quality of the delivered services.

For some of the smaller contracts (1 million per year) you are responsible for the contract negotiations. You will assists your colleague IT Service Managers with their smaller contracts.

Besides the tasks mentioned above, you are responsible for:

• End to end responsible for IT Services , both in the Netherlands and Germany, required to deliver IT Services in Asset Management & Grid Services. You are the first point of contact for the business owner of these IT Services;
• Managing internal and external suppliers involved in the delivery of the IT Services;
• Supplier and contract management;
• You will work closely with the functional managers and other service managers for the IT services;
• Creating, implementing and maintaining a governance model for the services in scope;
• You are responsible for preparing an annual budget for the IT services in scope and monitor that the IT services are realized within this budget;
• Monitoring IT changes in terms of quality, scope, budget and timely delivery.

Your profile

• Bachelor or Master education in a relevant field;
• Minimum of 5 years' experience as a Contract/Service (Delivery) Manager or similar position;
• Experience with contract management of IT services;
• You have demonstrable knowledge and experience with regard to supplier management.
• Able to oversee complex environments and situations;
• Excellent command of the English language;
• ITIL foundation V4 is an advantage;
• You are open to feedback and contribute to the team result, even if this is not directly in your own interest.

We offer

TenneT offers a high profile and responsible function within an interesting and dynamic international working environment. TenneT offers an excellent salary with good secondary benefits. Last but not least we also offer good training and development possibilities.

You will receive a salary with excellent secondary conditions as regulated by the sector-CAO TSO such as:

• Indication of salary: €3.500,- - €6.400,- gross per month based on 40 hours per week (depending on knowledge and experience);
• 43 vacation days;
• year end payment (6% of gross year salary);
• contribution of € 60,- gross per month for health insurance;
• flexible working hours and working at home is possible.

At the moment we work 100% from home. However, as soon as we are allowed to return to the office, you will work at the office for approximately 3 days and approximately 2 days from home.

Conditions

• After Covid-19, you travel to the other country for about 25% per month (1 week per month);
• A pre-employement/VOG screening is part of the procedure.

Further information

The role Contract/Service Manager is placed in the position of " IT Service Officer" and is part of Generic-IT Services within the business unit Information Technology and Facility Management (ITF).

Our purpose of Generic-IT "We deliver standard IT solutions for the enabling business processes of the TenneT organization to optimally operate, collaborate and innovate" and or promise is "

We reach the service levels we have agreed with the business. We advise the business with the right knowledge and competency."

Over het bedrijf

TenneT B.V.

TenneT is Europe’s first cross-border grid operator for electricity. With approximately 21,000 kilometers of (extra) high-voltage lines and 41 million end-users in the Netherlands and Germany, we rank among the top five grid operators in Europe. Our focus is to develop a North-West European energy market, to integrate renewable energy, and to optimize our safety performance. Safety is a core value of TenneT. We set high standards, for our employees as well as our contractors. Taking power further. 

We want to be an employer of choice, creating one of the best places to work in the European energy sector. Committed and dedicated people are key to our continued success and growth. To fulfil our mission and commitment to society, we empower our people to perform, connecting their personal ambitions to our strategic goals. In return, we create a safe, healthy, stimulating and energising place to work. 

We are always looking for dedicated professionals who want to contribute their talents in a unique company.
meer...

Terug Naar vacature

Meer vacatures van TenneT

Technical Application Manager

Job Description About us: Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with
6 dagen geleden- Volledige vacature bekijken

Technical Application Manager

Job Description About us: Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with
11 uur geleden- Volledige vacature bekijken

Performance Manager - IT Ketens

Hoe ook jij het verschil maaktAls onderdeel van het team continuity- en performance management, heb je als Performance Manager een sterke focus op ketenregie waarbij je duidelijke sturing geeft op performance van en
8 dagen geleden- Volledige vacature bekijken

Business IT Advisor Payroll and Benefits

TenneT is growing fast to realize its strategic ambitions. We play a leading role in driving the energy transition and we are looking for an Business IT Advisor Payroll and benefit for our headquarters in Arnhem who can help
3 uur geleden- Volledige vacature bekijken