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Working at ZiuZ Support Specialist

Are you the Support Specialist we’re looking for?
Do you want to support Law Enforcement Agencies in solving a socially relevant issue? Do you want to play an active role in the launch of a brand new product? And do you want to play an important role within a number of prestigious European projects?

About your role as a Support Specialist

To fulfil our ambitions, we need your help! Within our
support team we are looking for a Support Specialist who can help us further manage our existing products and projects and who can support the launch of a brand new product. As a Support Specialist, you will provide first and second line support. Remote, but also on-site at our customers in Northern and Western Europe. You will also advise customers on the use and setup of our products in their environments and play an important role in supporting a number of high-profile European projects.

Because we have short lines within ZiuZ Forensic Investigation, you can make a solid contribution to the further development of our products, projects and processes.

What do you bring?

We believe a relevant ICT education (MBO/HBO) is necessary for this position.

In addition:

• you have at least 5 years of working experience in managing software and hardware products;
• you have knowledge of Windows Server and preferably also Linux;
• You have knowledge of networking technologies;
• you have experience with SQL Database configuration and management, experience with MariaDB is a plus;
• Experience with NoSQL Database configuration and management (e.g. Elastic Search) is a plus;
• you are customer-oriented and have strong communication skills;
• you work in a structured and precise manner;
• you know how to set priorities;
• you are fluent in English and German, both verbally and in writing; and
• you are willing to travel, especially within Europe.

What does ZiuZ offer?

ZiuZ provides full-time employment with a good set of benefits, including an addition to your primary salary to build your pension, a commuting allowance, a standard expense allowance for among other things an internet connection at home and an allowance for a mobile phone subscription. In addition, ZiuZ has 27 holiday days per year and it facilitates a hybrid setup, where there is the option to work from home. However, ZiuZ finds it absolutely important to meet regularly at the office and to work together to promote team spirit, creativity and communication.

ZiuZ offers a working environment in an innovative company that is leading in the development of high-grade technology in the field of visual and artificial intelligence. It is also our mission to have a global impact with products that contribute to solving socially relevant issues. In this respect, as a company we consider it important that you continue to develop yourself and that besides the daily activities, there is also room for informal contact with colleagues. Firstly, through the joint coffee breaks or lunches, but also through leisure activities such as a game event, a mountain bike tour or a family day. In addition, ZiuZ has facilities on its premises for sports and relaxation.

Are you curious and do you want to know more about the position or our organization? Then please contact us. We would like to tell you more, take a look now on our site jobs.ziuz.com.

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