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Senior Agent - Testing (FGIV)

Permanent employment

Location:
Den Haag

Education Level:

Education:
Master (EQF 7)

Published on:

Published:
29/06/2020

Status:
Open

Apply before:
09/07/2020

Hours p/wk:
40

Description:

ABOUT EUROPOL

This selection procedure is intended to establish a reserve list of successful candidates (indicative number is 5). Europol retains the right to make use of the reserve list to select candidates for similar posts, should business needs require so.

Organisational setting:

The post of Senior Agent - Testing is located in Test & Quality Assurance Team (C13-QA), ICT Department, Capabilities Directorate.

Purpose of the post:

The holder of this position is mainly responsible for performing day-to-day testing activities in assigned projects by designing and executing test plans/cases that are to be executed in a manual and automated manner that includes structured and exploratory testing, developing/maintaining automated test scripts for regression testing and non-functional testing activities.

Reporting lines:

The incumbent reports to the Senior Specialist - Team Leader Quality Assurance (C13-QA).

BACKGROUND, MAIN PURPOSE AND TASKS OF THE POST

Reporting to the Senior Specialist - Team Leader Quality Assurance, the successful applicant will have to carry out the following main duties:

• Actively participate as a tester during the application development phase of in-house developed and/or outsourced applications;
• Define/maintain test cases and test conditions;
• Design/maintain test scripts for manual and automated testing;
• Execute various types of tests for solution quality assurance including non-functional testing;
• Document test results and defects;
• Execute end-to-end test process through various iterations (incl. support for user / operational acceptance testing);
• Perform any other task assigned by ICT Line Management to assist in dealing with ICT related issues.

REQUIREMENTS - ELIGIBILITY CRITERIA

a. Candidates must

• Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
• Have fulfilled any obligations imposed by the applicable laws on military service;
• Produce appropriate character references as to his or her suitability for the performance of the duties;
• Be physically fit to perform the duties pertaining to the position (prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) CEOS);
• Produce evidence of a thorough knowledge of one of the languages of the Communities and a satisfactory knowledge of another language of the Communities to the extent necessary for the performance of the duties.

b. Candidates must have
Possess a level of education which corresponds to completed university studies preferably in the area of Computer Science, attested by a diploma when the normal period of university education is at least 3 years.

OR
Professional training of an equivalent level, and after having completed the training, at least the number of years of relevant professional experience as indicated below:

Duration of professional training Additional professional experience required for equivalency
More than 6 months and up to 1 year 3 years
More than 1 year and up to 2 years 2 years
More than 2 years 1 year

REQUIREMENTS - SELECTION CRITERIA

a. Professional experience

In addition to the previous requirements, at least 4 years of relevant professional work experience in the following areas:

• Software testing on various test levels including user or operational acceptance testing;
• Test planning and test management;
• Design, Code and execution of automated regression tests on web applications based on Selenium WebDriver and using a programming language, such as Java / C# (or other .NET languages);
• Design and execution of regression tests of APIs based on REST /SOAP web services;
• Design and execution of non-functional tests covering at least 1 out of the 3 following test types:
• Penetration testing of technical ICT security;
• Efficiency testing (i.e. performance, load and stress testing);
• Reliability testing (i.e. fault tolerance, recoverability (e.g. backup and restore, failover/fallback, disaster recovery, startup/shutdown procedures)).

b. Professional knowledge

• Knowledge of fundamental test process activities and DevOps concepts, (e.g. Continuous Testing) using a combination of experience-based, model-based and specification-based test techniques;
• Knowledge of how to design and code automated regression tests with Selenium WebDriver and programmed in JAVA / C# (or other .NET languages) running in continuous integration and using a (unit) test automation framework;
• Knowledge of performance or security testing or in other non-functional disciplines or knowledge how to test ICT infrastructure (e.g. firewalls, networks, servers & workstations);
• Knowledge of how to test APIs implemented as REST/SOAP web services in XML/JSON;
• Knowledge of SQL databases and Container technologies (Docker Swarm or Kubernetes);
• Knowledge of documenting test approaches/progress and defects.

c. General competencies

Communicating:

• Very good communication skills in English, both orally and in writing;
• Very good drafting skills and attention to detail.

Analysing & problem solving:

• Keen eye for detail with the ability to maintain standards of accuracy under pressure of tight deadlines;
• Strong analytical and problem solving skills including the ability to anticipate potential problems, to determine and to implement solutions;
• Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet.

Delivering quality and results:

• High degree of commitment and flexibility;
• High level of customer and service-orientation.

Prioritising and organising:

• Good administrative and organisational skills.

Resilience:

• Ability to work well under pressure, both independently and in a team;
• Very good interpersonal skills, including the ability to effectively liaise with other departments, groups and teams as well as with external partners.

Living diversity:

• Ability to work effectively in an international and multi-cultural environment.

SELECTION PROCEDURE

All applications for Contract Agent posts must be submitted through the online recruitment system accessible via Europol’s website.
The Authority Authorised to Conclude Contracts of Employment (AACC) sets up a Selection Committee, which consists of at least three members, consisting of one chair and at least one member from the Administration of Europol and one member designated by the Staff Committee.

The Selection Committee determines candidates’ suitability for the position by assessing their skills, experience and qualifications against the established job profile and makes an initial selection from the applications received.

The Selection Committee will invite the 7 highest scoring candidates (shortlisted). All candidates having a score equal to the 7th highest scoring candidate will be included to the list of invited candidates.

Shortlisted applicants are invited to participate in a post-related selection procedure, generally consisting of written and/or practical tests and competency-based interviews.

The AACC makes a decision of appointment on the basis of advice from the Selection Committee. He will inform the Committee of his decision. All candidates who participate to the selection procedure will be informed of the outcome.

Candidates who participated to a selection procedure may request feedback on their performance of the written test and interview within three months after the selection procedure. Europol will not be in a position to respond to feedback inquiries received outside this period.

The Selection Committee’s work and deliberations are confidential. It is forbidden for candidates to make direct or indirect contact with the members of the Selection Committee or for anyone to do so on their behalf. All enquiries or requests for information or documentation in relation to the competition should be addressed to the Europol Recruitment Team.

Detailed information on the selection procedure, including the appeal procedure is available in the Europol Recruitment Guidelines, which can be found on Europol’s website.

SALARY

The AACC shall classify contract staff in their function group taking into consideration their qualifications and professional experience at the time of entry into service.

FGIV

The basic monthly salary is:
Grade 13 (EUR 3,531.26), grade 14 (EUR 3,995.43) or grade 16 (EUR 5,114.82)
Grade Qualifications and professional experience
13 Less than 5 years
14 Between 5 years and 17 years
16 More than 17 years
Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for medical insurance, pension and unemployment insurance.

Subject to the applicable conditions being met, as defined in the EU Staff Regulations (EUSR)/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and / or education allowance may be granted.

Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident.

Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy
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